Maintenance of Common Property

Our customers' property is more often than not the single largest investment they have.  The maintenance of their asset is therefore of the utmost importance to us.
building maintenance

As property factor, we are in place to assist homeowners in administering the maintenance of their properties as instructed by the body of homeowners. in line with the burdens placed on them through their Title Deeds.

On purchasing property with common ownership, homeowners are made aware of their responsibilities during the purchase process. The share of costs for each homeowner is often on an equitable equal basis however homeowners may pay a different percentage than their neighbours, this share will be identifiable by homeowners from the common charges invoices rendered to them, by us.

Homeowners will also often appoint a property factor and delegate authority to them (if not already in place prior to purchase) to administer the maintenance of common property on their behalf.

To facilitate maintenance of common property. homeowners generally place the factor in funds by way of a property float; the provision of a float requirement also being supported by the Tenements (Scotland) Act 2004. We believe the provision of a float fund is essential in ensuring the ongoing maintenance of common property and payment of the float will be made during the purchase process or through our first factoring invoice.

Identification of common repairs required can be made to us in many ways and by any homeowner. Upon receipt of repair intimations our team will place instructions with a suitable contractor to undertake the works required or to report to us on the degree of works required to remedy any defect.

All works instructed by us are done so on behalf of all homeowners with any charges rendered for services undertaken also payable by all homeowners sharing in ownership of the common property repaired.

Often, maintenance or repair works of a larger scale are identified.  Where this occurs there may be a requirement for us to obtain funding from our customers in advance.  This is generally where the cost of the works exceeds the level of property float held.  The funds ingathered are not provided to the appointed contractor in advance, but held by us until satisfactory completion of  the works.

A cyclical/maintenance fund can assist in this process. For further details please click here.

If you are an existing customer and wish to report a matter requiring attention, please contact us here.

Our Factoring News

EASTER HOLIDAY HOURS OF BUSINESS 2025

EASTER HOLIDAY HOURS OF BUSINESS 2025

EASTER HOLIDAY HOURS OF BUSINESS 2025 During the Easter period, our office opening hours will be reduced as follows: Friday 18th April – Closed from 12:45pm Monday 21st April – Closed Normal opening hours of 9:00am – 5:00pm resume on Tuesday 22nd April 2025. During...

HPMS Supports Local Foodbanks

HPMS Supports Local Foodbanks

A Huge Thank You to Our Glasgow and Edinburgh Teams! At HPMS, we believe in the power of community and the importance of giving back. Both our Glasgow and Edinburgh teams stepped up to support their local foodbanks, and we couldn’t be prouder of their efforts! Glasgow...

HPMS Inspires Young Minds at ‘Together with Ambition’ Conference

HPMS Inspires Young Minds at ‘Together with Ambition’ Conference

Last week, members of the HPMS team took part in the 'Together with Ambition' conference at Mearns Primary School, where P7 pupils from different schools explored various career opportunities and engaged with professionals from different industries. HPMS was proud to...

Hacking & Paterson Management Services
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.