Homeowners
assisting our customers with all aspects of common property ownership
Specialising in the factoring of residential property with shared common ownership responsibilities, our portfolio spans the length and breadth of Scotland.
Our experienced property factoring teams are on hand to assist our customers with all aspects of common property ownership including repair, maintenance and insurance.
At Hacking and Paterson Management Services our customers have access to a dedicated property factoring team who are available to assist with the following:
Common Property Maintenance
We are in place to assist homeowners in administering the maintenance of their properties as instructed by the body of homeowners.
Dealing with Customer Enquiries
Our dedicated factoring teams are on hand to deal with our customers’ enquiries.
Comprehensive Insurance Cover
For many of our customers, we are involved in placing a range of insurance policies through independent Insurance Brokers.
Property Visits
Our factoring teams attend our customers’ property periodically with most visits being arranged to suit homeowners to discuss specific issues affecting them.
24 Hour Emergency Assistance
Emergencies are unavoidable. Therefore we have arrangements in place with emergency contractors to ensure our customers’ property is protected at all times.
Recovery of Common Outlays
The ability to fund the maintenance and repair of common property is vital in ensuring the longevity and value of our customers’ property.
Maintenance Funds
This will assist homeowners in helping to preserve the condition of their property and to allow them to budget and plan for adequate maintenance over a set period.