Customer Support
Homeowner Guides
Owning and maintaining common property is easy, if you know how.
Emergency Contacts
Reporting Repairs
To ensure that common repairs are attended to as promptly as possible, homeowners should notify us of any defect requiring attention immediately it becomes apparent.
Other Issues at Your Property
Sharing ownership, use or responsibility of common areas with a wide variety of neighbours and co-owners can be both rewarding and challenging
Common Insurance
For many of our customers our Core Factoring Services include for the placing of common insurance policies.
Major Repairs
We are here to assist homeowners with the ongoing maintenance and repair of your property and our Terms of Service & Delivery Standards explain the Core Factoring Services we provide to our customers
Insurance Claims
Debt Recovery
Selling My Property
Complaints
What is my Property Float?
Many homeowners will have heard the term “Property Float” and wondered what this refers to. The following FAQs will help answer this question.
