Introducing Lauren Caldwell as our next success story! Lauren joined HPMS as a Property Manager in January 2021, bringing with her a wealth of industry experience from many years working in both property factoring and rental portfolio management roles throughout the...
The present and future maintenance of Scotland’s housing stock is a crucial topic which has been the subject of various reports, working groups and projects from both local and national government over the past 5, 10 and indeed 50 years. Focussing on residential,...
Next in our series of HPMS Success Stories, we would like to celebrate Calvin Watson, a Team Manager in our Glasgow Office. Calvin joined HPMS in November 2015 as an Assistant Property Manager, fresh from graduating from Glasgow Caledonian University with a BA (Hons)...
Absent owners and empty homes Getting to know who the co-owners are in your building is important as having a list of their names and contact details can improve communication and allows for better decision-making between owners. This can make the process of...
It was beginning to look a lot like Christmas in the HPMS offices on Thursday 7th December as once again we participated in the annual Christmas Jumper Day in aid of Save the Children. Staff in both offices came to work dressed in their most festive finery, hoping to...
The main cause of damage within our customers’ properties and the main source of claims on our customers’ buildings insurance is Escape of Water, which generally refers to a leak from a pipe, bathroom and kitchen fittings or from heating and drainage systems....
As mentioned in our earlier news story, we would like to showcase our recent IRPM exam success stories and today we are pleased to celebrate Bruce McKerrow, a Team Manager in our Glasgow Office. Bruce joined HPMS in May 2021, coming from an administration-focused...
Following on from our recent article where we shared how important investing in our people is to our business (read it here) we are delighted to announce that each member of our team who sat the Professional Diploma in Property Factoring has passed with flying...
Next in our series of interesting articles from Under One Roof is their guide to building surveys: It’s important to have an awareness of the condition of the building you live in, so that you can prioritise repairs and notice when something is not quite right. A...
The Tenement House is situated at 145 Buccleuch Street and was owned by shorthand typist, Miss Agnes Toward, who lived at the address between 1911 and 1965. This is one of Glasgow’s treasures and walking into Miss Toward’s home takes you back in time, the interior of...
Each year we are delighted to be able to send a group of our Property Factoring staff to the annual PMAS Conference and on Friday 27th October 2023, a selection of our Directors, Team Managers and Property Managers attended this year’s event, ready to be informed and...
The Scottish Government published the Housing (Cladding Remediation) (Scotland) Bill on 1st November 2023 which seeks to give powers to Scottish Ministers to assess and remediate buildings with “unsafe cladding” and where the consent of the owners cannot be provided. ...
With winter fast approaching, we thought it would be helpful to share some handy tips to help you prepare your home for the colder months ahead: Keeping pipes properly insulated will help stop them from freezing, avoid blockages and bursts. Whether located inside or...
We are delighted to announce the promotion to Team Manager of Chloe Watts and Liam Oliver, both from our Edinburgh office. Chloe joined us just under 2 years ago, bringing with her impressive skills in administration and customer service, which she has continued to...
HPMS enjoyed another successful Wear it Pink Day on Friday 20th October 2023, raising an incredible £1,718.20 for UK Breast Cancer Research through our bake sale, grand raffle and dress down day. Thank you to all staff across our Glasgow and Edinburgh offices for...
Since we first shared the news of how we planned to reduce our carbon footprint through our Green Initiative back in April 2023, we are delighted to report on some very positive progress. Currently, well over 70% of our customers receive paperless correspondence from...
Next in our series of guest articles from Under One Roof is a helpful guide to Title Deeds: What are title deeds and where can you find them? Title deeds are an essential part of your building's rules. But they can be tricky to read and navigate. Title deeds are proof...
We are pleased to announce that, from Monday 4th September 2023, Mhairi Epton will take up the position of Associate Factoring Director at Hacking & Paterson Management Services. Currently Team Lead in our Edinburgh Office, having been promoted to the position in...
We are excited to announce that our Edinburgh colleagues are moving to new modern office premises. With the significant growth of our business portfolio in the east of the country it became clear that we had outgrown our current offices in East London Street and that...
At Hacking and Paterson Management Services, our people are at the heart of how our business performs. We believe that investing in our staff will ensure our customers always receive the best customer service. We offer a number of benefits to suit different work and...